Water damage presents issues beyond what is visible. The process includes initial water clean up, mold prevention, insurance claims, and rebuild. If moisture damaged materials are not brought back to dry conditions, mold can begin to grow. Once mold begins, it spreads exponentially causing additional damage. Even if the surface materials look dry, proper procedure requires moisture to be low enough that mold cannot grow in unseen areas, like behind drywall.
There are different insurance policies for flood damage and water damage. Homeowners' policies do not cover flood damage. If you live in a flood area, you will probably already have a separate policy through the National Flood Insurance Policy (NFIP).
TRG has the experience, certifications, and commitment to walk through the water damage restoration process with you. We'll take care of the clean up, drying, and rebuild. We'll coordinate with your insurance carrier to provide all the necessary documentation. We'll be with you every step of the way to restore your home.
TRG's technicians are IICRC certified to evaluate the damage and being the process of restoring your home.
CAT 1: Clean Water – water losses occurring from a sanitary water source and does not pose substantial health risks. The environment or the time passed since the damage occurred can change the classification of the loss to Category to 2 or Category 3.
CAT 2: Grey Water – water that originates from toilet bowls with urine (no feces), sump pump failures, seepage due to hydrostatic failure, and water discharge from dishwashers or washing machines. Flood or rainwater is also categorized as a CAT 2 since there is no way to determine what contaminants it may carry.
CAT 3: Black or Toxic water – this is used to describe water that is grossly contaminated and can contain pathogenic, toxigenic, or other harmful agents. Such water may carry silt, organic matter, pesticides, heavy metals, regulated materials, or toxic organic substances. Sewage, toilet backflows that originate from beyond the toilet trap, all forms of flooding from seawater, ground surface water and rising water from rivers or streams, and other contaminated water entering or affecting the indoor environment such as wind-driven rain from hurricanes, tropical storms, or other weather-related events.
CLASS 1: Slow Rate of Evaporation. Affects only a portion of a room. Materials have a low permeance/porosity. Minimum moisture is absorbed by the materials.
CLASS 2 – Fast Rate of Evaporation. Water affects the entire room of carpet and cushion. May have wicked up the walls, but not more than 24 inches.
CLASS 3 – Fastest Rate of Evaporation. Water generally comes from overhead, affecting the entire area; walls, ceilings, insulation, carpet, cushion, etc.
CLASS 4 – Specialty Drying Situations. Involves materials with a very low permeance/porosity, such as hardwood floors, concrete, crawlspaces, plaster, etc. Drying generally requires very low specific humidity to accomplish drying.
Leaking pipes can occur anywhere in the home. Walls prevent immediate notice and often mold can develop before the damage is noticed.
Whether by human error or machine malfunction, overflows can seep into flooring and walls. Thoroughly drying the area will deter mold problems.
Running a holiday sale or weekly special? Definitely promote it here to get customers excited about getting a sweet deal.
We live in an area that sits below sea level. Even without a hurricane, high tides can creep into your home and cause damage.
Foundation cracks allow water to seep into your home over time. Often, customers are unaware of the problem until large quantities of water have gathered or mold has developed.
Hurricane Irene, Hurricane Isaac, and Hurricane Sandy are all a testament to the damage weather can cause. We can take care of everything, from content removal and demo, to mold remediation and complete renovation.
Fires are devastating but the water from putting out the fire makes everything worse and affects the entire property, not just the point of origin.
Snow and ice have the added complications of weight and longevity. Ice dams allow trapped water to leak into your home. Snow can settle around your home and, as it melts, seep into the foundation.